Are you suffering from Bad Service Management?

Know what you are paying for and get up and running faster.

Why customers are switching from ServiceNow

Say goodbye to steep learning curves, painful upgrades, and high costs for unused functionality.

Unite Dev and Ops

Break down the wall between development and operations. JSM natively connects to Jira Software and Bitbucket, giving you end-to-end visibility from code commit to production incident.

Lower TCO

Stop paying for features you don't use. JSM offers transparent, per-agent pricing with no hidden costs. Get enterprise-grade service management at a fraction of the cost of ServiceNow.

Empower all Teams

JSM's intuitive interface means any team can set up and manage their own service desk without specialised training. HR, legal, finance, and more can all deliver great service experiences.

Unleash AI & Automation

Harness the power of Atlassian Intelligence to automate repetitive tasks, provide smart suggestions, and deploy AI-powered virtual agents that resolve requests instantly.

Trusted by leading organisations

Switching to JSM allowed us to consolidate our service management and gain visibility across the entire organisation. The speed of deployment was remarkable.

Saint-Gobain

JSM gave us a unified platform that scales with our needs. The integration with our development tools transformed how we handle incidents.

Ginkgo Bioworks

The total cost of ownership reduction was significant. We now pay for what we use, and every team can manage their own service workflows independently.

Engie

Download the Free Guide

Fill in your details to receive our guide on switching from ServiceNow to JSM.